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SANTO DOMINGO.- The sale of more fares than the capacity of the ship of the company Santo Domingo-Mayagüez ferry are endangering the travelers between Dominican Republic and Puerto Rico.

Newspaper El Nacional reports that passengers aboard the Ferries del Caribe ship to Puerto Rico during Easter complained of overbooking, and were crowded in such a manner the bathrooms weren’t enough and had to use the corridors, the restaurant and the theater to sleep.

The 12-hour crossing became "hell" as hundreds of people squeezed in the corridors causing concern among those who had staterooms in the Panama-registry ship.

The journalist Alberto Jose, who lodged a complaint, said he spoke with the boat’s crew on the problem, but alleged they had nothing to do with sales, since they were responsible only for the crossing.

The rough seas during Easter and the overcrowding made many passengers vomit in the corridors and on the deck, causing an unmanageably dirty situation, he said, where entire families slept on armchairs, with unsuitable treatment by the crew, which Jose said were mainly Filipinos who spoke almost no Spanish.

En Nacional reports that for several weeks passengers have complained of the Ferry’s overbooking, though its executives have yet to issue a statement. Aside from the excessive number of passengers, passengers also say the ship’s departure is sometimes delayed up to three hours.

El National said its reporters have traveled aboard the Ferry and have confirmed the denunciations, who also caution that there aren’t enough lifeboats for the number of people who embark in each crossing. "The trip is cheap, but very traumatic. I believe that it’s not worth the trouble to do it in the current conditions," said a journalist who made the trip during the Easter holiday.

Ferries del Caribe responds

Liana Peña, vice president of Ferries del Caribe, denied the El Nacional allegations, including the claim that the newspaper tried to contact them for a statement.

She also denied that most of the crew doesn’t speak Spanish. “Our crew isn’t mostly Filipino because we use many people form Latin America.”

The Ferries del Caribe executive countered the allegation of the shortage of lifeboats noting the strict rules they must adhered to as a server of a United States port. “United States Coast Guard rules require a manifest of passengers who embark on both ports. As to the shortage of lifeboats it’s very irresponsible to report that.”

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COMMENTS
6 comment(s)
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Written by: bernies, 26 Mar 2008 3:52 PM
From: United States, falls church va
wow wow . not getting pay enough to take this people across the ocean to puerto rico. oh well they are used to of using fragiles boats so lets just not care. what a shame to the people whom runs the ferry.
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Written by: TexasBill, 26 Mar 2008 6:07 PM
From: Dominican Republic
I would say it is theresponsibility of El Caribe to report these safety infractions to the US Coast Guard for their investigation and whatever punitive action is appropriate or not.
We're all very aware of the propencity of Dominican businesses to deny culpability ( Parking lot references) and to deny knowledge of infractions of the rules of responsible conduct in dealing with the using public, so there may be that El Caribe'sreport isfactual. Then again, it may be that the reporter is just trying to make a name for himself/herself. Photos would be a good way to prove their point should the allegations be correct.
overbooking is a commonplace occurance in the world of transportation. Just look at the track record of the Airlines.

TB
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Written by: gouletcolonial, 26 Mar 2008 7:10 PM
From: Canada
the good news is ...the demand for inter island ferry service is there....anyone who travels at peak times BEWARE....let us hope demand is strong enough to bring more ferries and then daily service.....this would help break stranglehold of airline/airport monopoly....we need San Juan Santo Domingo service daily
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Written by: doktora, 2 Jul 2008 7:13 AM
From: Philippines
i am from the philippines and had chanced to work in caribbean express for a years. i am not convinced to the news of that reporter... yes we are just filipinos, a filipino who rank as the number one crew in shipping company. were not fluent in espanol but still we can speak and understand .... pls. dont under estimate us filipinos. you dont know what we are in the ship. how about the reporter? how many languages he knows... spangol....
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Written by: Maldiva, 10 Jul 2008 6:56 PM
From: Dominican Republic
What a bunch of crap!!!!!!!!!!!!!!!!! I am a frequent traveler of the Ferry and we are talking about a 4 star ferry cruise ship, which by US laws is controled by the US Coastguard at least 3 times per year. Don't you people realize that this is just negative propaganda, maybe because the journalist didn't get a free ticket??????
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Written by: gouletcolonial, 11 Jul 2008 8:52 AM
From: Canada
Maldiva I am glad to hear you say this
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